Coverage is hard to follow
Client commitments and employee schedules live in different places. Changes become a series of messages instead of a clear operating picture.
For recurring contracts & service teams
Every promise.
Every shift.
One clear rhythm.
Winning a contract is only the beginning. Cadence helps you coordinate the people, client sites, service issues, invoices, and renewals that keep recurring work running.
Security · Cleaning · Staffing · Facilities · Recurring services
01 / The problem
Recurring work shouldn’t mean
recurring confusion.
Service issues get buried
An incident or complaint is easy to report in a chat—and easy to lose there. Without a record, ownership and follow-up become difficult to track.
Renewals arrive without context
The renewal date approaches, but service history, feedback, and account details take time to bring together.
02 / Meet Cadence
The operating layer
behind reliable service.
Cadence connects the commercial side of your business with the work your team delivers. Manage clients and contracts, plan shifts, review check-ins, and follow service issues through to the next action.
It is built around a pattern shared by many industries: win the work, schedule coverage, deliver consistently, invoice, pay the team, and renew the relationship.
The recurring service lifecycle
01
Contract won
02
Coverage planned
03
Service delivered
04
Client renewed
Built around the way your business works.
03 / Features
Purposeful tools.
Practical details.
Explore how Cadence supports the work behind the outcome.
01
Turn opportunities into contracts
Organize leads, opportunities, quotes, and agreements before service begins.
02
Know the client and the site
Keep accounts, contacts, and locations accessible to the people coordinating service.
03
Plan your people
Manage employee records and shifts so upcoming coverage is easier to understand.
04
See what happens on site
Review check-ins and keep incidents in a structured record for follow-up.
05
Follow through on quality
Track complaints, surveys, and feedback alongside the client relationship.
06
Connect finance and renewals
Review invoices and payroll, then manage renewal opportunities as the relationship develops.
04 / What it means for you
More visibility for you.
More consistency for clients.
Coordinate with context
Give operations staff a clearer picture of contracts, sites, and assigned work.
Make service follow-up visible
Keep issues in a workflow your team can return to, instead of relying on informal conversations.
Prepare for renewals
Bring client history and service information into the conversation before the next contract decision.
Make value measurable
Start with coordination time.
Illustrative example: reclaiming 2 hours of coordination each week at an internal value of $30/hour represents about $260 of monthly capacity across 4.33 weeks, compared with the $99 monthly subscription.
This is an example to evaluate, not a promised saving. Track actual time and service outcomes in your own business.
05 / How it works
A repeatable process.
From contract to renewal.
- 01
Win and organize
Manage the opportunity, agree the contract, and record the client and service location.
- 02
Schedule coverage
Organize employees and shifts around the contracted service requirements.
- 03
Deliver and follow up
Review check-ins and track incidents, complaints, and feedback as service continues.
- 04
Bill, review, renew
Manage invoices and payroll, review the relationship, and progress the next renewal.
06 / A clear starting point
Make room for
your next chapter.
One month free trial. See how Cadence fits your contracts, sites, and team before making it your daily operating workspace.
07 / Your questions, answered
Details worth
knowing.
Choosing the right fit starts with clear answers.
Ask us something else ↗01Is Cadence only for security businesses?
No. Cadence fits recurring contracted services with scheduled teams, including cleaning, staffing, facilities, concierge, and similar businesses.
02When should I choose Cadence instead of Cue?
Choose Cadence when your core workflow revolves around recurring agreements, site coverage, service quality, and renewals. Cue is designed around one-time projects, events, and deliverables.
03Can I manage different client locations?
Cadence includes client accounts, contacts, and locations, together with employee and shift management.
04How are service issues handled?
Incidents, complaints, surveys, and feedback have dedicated records so the team can keep the context and follow-up visible.
05Does Cadence include financial workflows?
Yes. Cadence includes invoices, payroll, and a finance overview. Review the workflow in a demo to see how it fits your current process.
06What is the monthly price?
Cadence is $99 CAD/month with a one month free trial.
SmartOps Cadence
Make reliable service
your everyday rhythm.
Tell us about your business. Let’s find the right next step.
See Cadence in action ↗